Heathrow airport pick ups are an integral part of our business and we offer three different types of pickup services from Heathrow-
1. Immediate booking/ straight call – This is our most popular booking service from Heathrow you simply call us when you have collected your luggage or are 10 to 15 minutes away from being ready to travel. We will then advise you of our pickup point and dispatch the car to you, our driver will also have all your contact details if necessary.
2. Provisional booking – Provisionally book your taxi without committing to a specific time, you simply call us to confirm your booking and call us when you are ready to travel ,the car will then be dispatched in a similar way to immediate booking. This service differentiates from an immediate booking, one if you have booked a specialized vehicle such as an MPV, VIP or an estate we will make sure one is available for you. Two, if your flight is delayed, baggage is lost or you no longer need the taxi you will not be charged.
3. Meet and greet service – We also offer a meet and greet service where our driver will meet you inside the terminal with a name board. This service requires your itinerary, flight number, contact details etc. This service is subject to waiting time and the relevant car parking fees.
Pickup points
All of our pickup points have been made following the airport authority rules and guidelines. Read more here>> and are subject to a car park fee set by the airport authorities.(currently £3.60)
Terminal 1:
(CURRENTLY CLOSED UNDER CONSTRUCTION) Short Stay Car park 1a, level two, set down area. Exit the terminal from upstairs departure level, turn to your right and you will see the entrance to car park 1a, walk inside the car park along the walk way and the pickup point is located at the end on the left hand side, marked set down area.
Terminal 2:
Short Stay car park 2, level 3 row B. Exit the terminal from arrivals, and follow the signs for car park all levels. Take the lifts to level 3 and wait by the payment machines near row B.
Terminal 3:
Short Stay car park 3, level 1, the pick up area. From arrivals follow the signs to short stay car park 3, take the lift or stairs to level 1 and the pickup point is located on the other side of the payment machines.
Terminal 4:
Short stay car park level 2. Exit from arrivals on the ground floor, walk straight ahead to the short stay car park 4 , take the lift to level 2 and wait by the lifts.
Terminal 5:
Short stay car park 5, level 1 Row A. From arrivals follow the signs to short stay car park 5, take the lift to level 1 and wait at row A by the payment machines. Our vehicles are all identifiable by the orange ‘STATION’ sticker in the front windscreen of the vehicle and our drivers all identifiable by our smart black dress code and company tie.